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Upgrade not working

I've clicked to upgrade from 'hobby' to 'pro'. It says upgrade successful but there seems to be no charge to me and no upgrade to my account. Have clicked through the process multiple times with no effect.

Status: Completed2 comments

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Comments2

  • My AskAI

    Team•

    Aug 31, 2023

    Sorry about this Harry, it is because you have the discount applied (to stop people applying the discount on our beast account without us knowing!).

    We'll get you upgraded manually today with your 50% discount and let you know when it is done, sorry for the inconvenience!

    • My AskAI

      Team•

      Aug 31, 2023

      This is all done and upgraded for you now!