Human handover: customer summary email -- include link to full conversation

It's great that the customer gets a summary email to send to me... but then there's no link for me to go read the full convo to get correct context. There should be a link that brings me to that specific full convo in my Insights area. Thank you!

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Upvoters
Status

In Review

Board

💡 Feature Request

Date

7 months ago

Author

George Kao

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