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Edit "Questions Cannot Be Answered" directly in myaskai

Feature Request

Currently, there is a feature to download the report for questions that cannot be answered. Is it possible to add a button in the chatbot window within the dashboard, alongside other buttons on the right such as "Share a Link", "Customize/Settings", "Embed/Integrate", etc., and label it "Unanswerable Questions"? By clicking it, could we access a list of all the unanswerable questions and have the option to manually input answers?

Posted by Drake Wu ·
Status: Completed3 comments

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Comments3

  • My AskAI

    Team•

    Jan 31, 2024

    Hi Drake,

    This is exactly how you can resolve the questions in our new customer support product, would this work for you?

    More here: https://support.myaskai.com/features/custom-answers

    • Drake Wu

      •

      Jan 31, 2024

      Thanks. Where can I access the "Chatbot Setup | Knowledge" in my dashboard? I have a different user interface than what's shown in your link.

      • My AskAI

        Team•

        Feb 1, 2024

        Replied on chat!