January 29th, 2026

New

Train on your historic support tickets

Don't already have help docs/a help center? No problem, we can help you generate one automatically from your historic tickets.

There are lots of reasons you may want to train on your past/historic tickets:

  • You have been too busy to keep your docs up-to-date

  • Your product has grown so fast that you never got a chance to create your docs in the first place

Whatever the reason, we can help.

Now all you need to do is connect your helpdesk, and we'll train on 10,000+ of your historic tickets.

We'll then provide you with a set of output help center articles to use in your AI agent or publish to your help center.

Training on historic support tickets is included for free on all Scale plans and available for a one-time fee of $499 on Pro plans.

Read more on how to train on historic support tickets here.